We answer the calls reception can’t get to.
Patients ring while your team is with someone at the desk, at lunch or after close. Terva is the AI receptionist we built for Australian healthcare practices, so those calls get answered in your practice’s name.
Start free, no card. Hear it as your clinic first. Reception is A$200 a month, no lock-in.
Built by engineers from Heidi Health, Canva and Atlassian.
In Melbourne, for Australian practices.
Why we built it.
William’s partner worked as a medical receptionist. She’d come home talking about the calls she couldn’t get to while she was with patients at the desk.
So we built Terva to answer the calls reception can’t get to, and let the team stay with the patient in front of them.
The team.
William Phan
Founder & CEO
Built Terva after working on the growth team at Heidi Health. Looks after the product and how Terva sounds on your practice’s calls.
LinkedInJeremy Tuazon
Sales Lead
Brings years of enterprise sales experience and works with practice owners from the first call to go-live. Book a demo and you’ll meet him.
LinkedIn
How we work.
Your team answers first.
Terva covers the calls they can’t get to. It isn’t there to replace anyone.
We only say what you’ve approved.
Terva answers from the information you check. Anything else becomes a callback request for your team.
Callers know it’s AI.
Terva says so as soon as it picks up, and anyone can ask for a person to call them back.
Plain pricing.
A free plan, then A$200 a month including GST. No setup fee, and no lock-in.
The facts.
- Company
- Terva Pty Ltd, ABN 29 693 513 898
- Based in
- Melbourne
- Practice software
- Core Practice, PracSuite, Cliniko, Nookal, Halaxy, Splose
- Price
- Free plan, or Reception at A$200 a month with 100 minutes included, then 80c a minute. All prices include GST
- Patient information
- Main app and database hosted in Australia. Never sold, and never used to train Terva’s own AI models. No call recordings kept. Full details in our privacy policy.
Questions practices ask
Something else? Book a demo and ask us.
Where is Terva based?
How do I reach a person at Terva?
Not answered here?
Talk to us.
Call or email and you’ll reach the people who build Terva, not a call centre. Book a demo and you’ll meet William and Jeremy.