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What does an AI receptionist cost?

Terva starts free, then it’s A$200 a month including GST for 100 minutes of calls. The other AI receptionists below charge A$139 to A$259 a month, some with GST on top.

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Start free, no card. Hear it as your clinic first. Reception is A$200 a month, no lock-in.

Starting prices a month

As each provider lists them. Terva’s prices include GST.

  • Terva Free 30 minutes, no cardA$0
  • Terva Reception 100 minutes, GST includedA$200
  • Lyngo 45 calls, plus GSTA$139
  • BookedSolid up to 4 practitionersA$219
  • Aeva 100 callsA$259

Prices, side by side.

Here’s each service’s entry plan, as its own pricing page showed it. Terva’s prices include GST. Some services add GST on top. Most have bigger plans for busier practices.

AI receptionist and answering service prices in Australia
ServiceChargedEntry planIncludedPast the allowanceGSTTry it
Terva ReceptionOursPer minuteA$200 a month inc. GST (Reception)100 minutes80c a minuteIncludedFree plan, no card
AevaAIPer callA$259 a month (Basic)100 callsA$2.80 a callNot stated14-day free trial
LyngoAIPer callA$139 a month + GST (Starter)45 callsA$3 a call + GSTAdded on top, so A$152.90 a month14-day free trial
BookedSolidAIPer practitionerA$219 a month billed monthly, or A$199 a month if you pay yearly (up to 4 practitioners)Unlimited inbound callsQuote past 4 practitionersNot stated7-day free trial
Ruby ReceptionistHuman servicePer callA$190 a month + GST (Virtual Receptionist 50)50 callsA$3.99 a call + GSTAdded on top, so A$209 a month7-day free trial

Sources

Prices checked .

Prices change, so check each provider’s page before you decide.

Price your month on Terva.

Count the calls that ring out or go to voicemail now. Those are the ones Terva would take.

Terva Reception, one month

100 minutes included
A$200
20 more minutes × 80c
A$16
Total inc. GST
A$216

About A$3.60 a call.

One practice’s month, in hours.

For example, a physio clinic forwards its calls when reception’s busy, at lunch and after hours. Terva takes 60 calls that month, about 2 minutes each, for A$216 including GST.

Weeknights from 6 pm plus weekends come to about 511 hours a month. Spread across those hours, that’s about 42c an hour of cover.

42c

an hour of after-hours cover, for A$216 a month including GST.

Questions practices ask

Something else? Book a demo and ask us.

Is an AI receptionist cheaper than hiring a receptionist?
Yes, by a long way. Terva covers the calls your reception team can’t get to, for about the cost of an hour or two of a receptionist’s time each week.
Why does Terva charge by the minute?
So a quick question about opening hours costs cents, not the price of a whole call.
How are minutes counted?
Only the time Terva is on a real call counts. Ringing before it picks up, test calls and the summary afterwards are free.
Is there a setup fee or lock-in?
No. Free doesn’t need a card. Reception is month to month, and you can cancel any time.
What happens when Free’s minutes run out?
Free covers 30 minutes a month. After that, callers can leave a callback request until your minutes reset. Reception is A$200 a month with 100 minutes included, then 80c a minute.

Not answered here?

Try Terva free on your own calls.

Start free, no card needed. Reception is A$200 a month, no setup fee, cancel any time.

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