Is an AI receptionist worth it?
If calls ring out, sit on hold or go to voicemail most weeks, yes. Check your own phones for a week, then try Terva free on the times you’re busiest.
Start free, no card. Hear it as your clinic first. Reception is A$200 a month, no lock-in.
Check your own phones first.
A week’s enough. Most phone systems can show you the calls nobody answered.
Count what rang out
Ask your phone provider for last week’s missed calls, including people who hung up on hold.
Note the times
Before opening, at lunch, after 5, Saturdays, or while reception was on another call.
Count the callbacks
How many voicemails did you return, and how many of those patients did you reach?
If calls ring out a few times a week at the same times, that’s the gap Terva covers.
Where Terva makes the biggest difference.
Busy mornings and Mondays.
When every line is ringing, Terva picks up the calls reception can’t.
Lunch.
Calls still get answered while your team takes a break.
After close and Saturdays.
Patients get answers and leave a clear request for the morning.
When reception is with a patient at the desk.
Terva takes the call, so they can stay with the person in front of them.
Mobile and solo practitioners.
Terva answers while you’re in a session or on the road.
It costs nothing to find out.
- Free covers 30 minutes of calls a month, and you don’t need a card.
- Test calls are free and unlimited. Nothing reaches patients until you forward a line.
- You can forward just the times you care about, like lunch or Saturdays.
- Turn forwarding off and your phones go back to how they were.
Questions practices ask
Something else? Book a demo and ask us.
We already have a receptionist. Do we need this?
How few calls is too few?
Will our older patients mind?
Can we stop any time?
Not answered here?
Try Terva on your quiet weeks too.
Start free, no card needed. Reception is A$200 a month, no setup fee, cancel any time.
See pricing