Skip to content
Get started free

AI receptionist for allied health practices

Terva answers the calls your team can’t get to, whether you’re in a session, on the road or closed. On Reception, it books straight into your practice software.

Get started freeBook a demo

Start free, no card. Hear it as your clinic first. Reception is A$200 a month, no lock-in.

A practitioner helps a man with a prosthetic leg through a rehab exercise

For every kind of allied health practice.

The calls change from one discipline to the next. Terva answers from what you’ve approved, so it says what your practice does.

The calls it handles.

Terva sticks to what you’ve approved. Anything it isn’t sure about becomes a callback request.

  • Funding questions.

    It tells callers whether you see NDIS, DVA or WorkCover patients and what to bring. What a plan will pay for goes to your team, so it never guesses.

  • Home and mobile visits.

    If you do home visits, Terva tells callers so. When and how far you travel stays with your team.

  • Booking, rescheduling and cancelling.

    On Reception, Terva books, reschedules and cancels in your practice software, within your rules.

  • More than one location.

    In Nookal, you choose which locations Terva can reach. Groups with several sites are on a Custom plan.

Works with the software you already use.

Booking is on the Reception plan, and our team sets it up with you. Halaxy charges separately for its API add-on.

Small practice, or just you?

See how Terva covers you while you’re in a session.

Questions practices ask

Something else? Book a demo and ask us.

Is Terva an answering service?
Yes, for the calls your team can’t get to. It answers in your practice’s name, books on the Reception plan and tells callers it’s your AI receptionist. Anyone who’d rather talk to your team can ask for a call back.
Do you work with psychology and counselling practices?
Yes, for admin calls like bookings, fees and what to bring. Terva doesn’t give clinical advice. If someone calls in an emergency, it tells them to hang up and call 000.
We’re mobile and don’t have a front desk. Does it still work?
Yes. You keep your number, mobile or landline, and forward only the calls nobody picks up. You can turn forwarding off any time.
What does it cost?
Free covers 30 minutes of calls a month, and you don’t need a card. Reception is A$200 a month with 100 minutes included, then 80c a minute, including GST.

Not answered here?

Hear Terva answer as your practice.

Start free, no card needed. Reception is A$200 a month, no setup fee, cancel any time.

Get started freeBook a demo
See pricing